A Branding Consultant’s Notes:

Are Your Marketing Initiatives Moving The Right Needles?

When it comes to marketing, it’s easy to get lost in a sea of metrics, trends and data points. But not every metric you track will drive meaningful change for your business. It’s crucial to evaluate whether your marketing initiatives are truly moving the right needle.

In today’s fast-paced digital world, keeping an eye on what truly impacts your bottom line—and not getting swept up with vanity metrics—is the key to long-term success.

A quick note about vanity metrics: We’ve all (most likely) gotten swept up in a vanity metric once or twice in our careers. Pursuing likes or the elusive viral post on social media, backlinks from unaligned sources, etc., are all fun to talk about in marketing meetings, but do they move the right needles? That is the question we should always be asking ourselves.

Let’s dive into how you can ensure your marketing initiatives are aligned with your business goals and how to maintain focus, even when the marketplace shifts.

4 Ways To Ensure The Right Needle Moves

Goals & Measurement

Setting clear and measurable goals is the foundation of effective marketing initiatives. Without specific Key Performance Indicators (KPIs), your marketing efforts can be rudderless. It’s not enough to simply increase social media followers or generate web traffic—these numbers must be tied back to actions that move needles, like:

  • Revenue
  • Customer acquisition
  • Retention.

Taking a holistic approach to your marketing by regularly analyzing reports and refining strategies allows you to see where you are truly succeeding. KPIs like customer lifetime value (CLV), cost per acquisition (CPA), and conversion rates are a few measurements that can provide deep insights into your marketing’s impact. Even these may not apply to your unique business landscape. Be sure to set goals from the beginning to track whether your marketing initiatives are moving the needle.

“ For service-based B2B, there’s often a gap between customary metrics
(such as cost-per-click and click-through rates) and the “in-real-life” approach needed to connect with
customers and drive sales. While legacy metrics still hold value, in many instances, they don’t provide
a complete view of how clients are interacting with your brand.”
Jackie Awve, Founder, Awve Marketing

Level Set Expectations: Focus on the Right Needle

There is no one-size-fits-all structure for marketing initiatives, and even the most savvy marketers can be tricked into putting resources toward efforts that don’t truly align with customer behavior and business goals.

The real question is: Are you focusing on the right needle? Setting realistic expectations is vital for service-oriented businesses, especially those with longer sales cycles.

Aligning your marketing initiatives with what will genuinely drive sales seems obvious, but not always as simple as it sounds.

For example, businesses in the property management services industry are currently facing unique challenges. Economic uncertainties, budget constraints, and the looming uncertainty surrounding the upcoming election year have resulted in fewer decision-makers willing to make bold moves. However, that doesn’t mean you should halt your marketing efforts. Instead, staying consistent and steady is key during these times of uncertainty.

Taking a long-term approach means setting appropriate KPIs that reflect the reality of the sales cycle. Understand that results may take time, especially in industries that are currently at a standstill. It’s understandable how painful that can feel when a standstill is combined with naturally long sales cycles. Staying the course, even when the market slows, will allow you to capitalize on opportunities when the economy begins to shift.

Diversify Your Efforts: Don’t Put All Your Eggs in One Basket

Another common pitfall for businesses is focusing on one marketing tactic. Whether digital advertising, social media, or email campaigns, putting all your eggs in one basket can be risky. Diversification is crucial in a successful marketing strategy.

By exploring a variety of tactics—whether it’s content marketing, SEO, partnerships, or paid media—you ensure that your business can reach its target audience through multiple channels. If one channel underperforms, others can pick up the slack. Additionally, different channels allow you to meet your audience at various stages of their buyer’s journey, increasing the likelihood of conversion.

Avoid the Shiny Object Syndrome: Stay Focused

In the world of marketing, pnew tools, technologies and trends are constantly emerging. From artificial intelligence (AI) to the latest social media platforms and strategies, it’s tempting to jump on every new opyion. However, not every new tool is right for your business.

This is where “Shiny Object Syndrome” comes into play—getting caught up in the latest buzz without fully understanding how it fits into the overall strategy of your business. Instead of chasing trends, focus on what has been shown to work for your business and industry. Staying grounded in proven methods and data-driven results will ensure that your marketing initiatives continue to drive success, even when new distractions arise. While there is a time and place to test out new channels and tools, this should make up a smaller percentage of your overall marketing initiatives.

Effective marketing initiatives are about more than just implementing the latest tools or chasing the newest trend. The key lies in setting clear, measurable goals, diversifying your efforts, and focusing on what truly moves the needle for your unique business. By staying steady, even in uncertain times, and avoiding the temptation to pivot based on external shifts, your marketing will deliver long-term results that drive growth and success.

Jackie Awve Marketing & Designis a boutique branding and marketing agency that specializes in helping businesses create marketing initiatives that drive results. Our industry experience includes commercial real estate, retail property, executive suites, trade associations, contractors and agency consulting.

Let’s Work Together To Ensure Your Marketing Initiatives Move the RIGHT Needles.


Jackie Awve Marketing & Design specializes in helping businesses create marketing initiatives that drive results. Our industry experience includes commercial real estate, retail properties, executive suites, trade associations, contractors and agency consulting.

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Additional JAM News & Marketing Tips

The TOBY Awards: A Prestigious Competition

The TOBY Awards program is recognized as the most prestigious and comprehensive competition in commercial real estate. It consists of three levels: local, regional, and international. The journey begins at the BOMA local association level, where winners advance to compete at the regional level. Regional champions then move forward to the BOMA International TOBY Awards, which represent the pinnacle of excellence in building management. The Southern Region TOBY winners will be announced at the BOMA Southern Region Conference, held April 11-14, 2024, in Atlanta, Georgia.

This year, 12 outstanding entrants competed for the opportunity to advance to the regional level, each exemplifying superior building operations, community involvement, and environmental stewardship.

2024 TOBY Choice Award Winners

  • Medical Building: Baptist Health Plantation Wellness & Medical Complex – Baptist Health South Florida | Managed by Yanei Perez, Baptist Health Real Estate & Development
  • Industrial Office Park: Pershing Street – BreAlpha Industrial Property Owner LLC | Managed by Lisa Capozi, Link Logistics
  • Office Building (250,000 – 499,999 SF): Northbridge Centre – Northbridge Property Owner LLC | Managed by Julie Palmer-Nicholson, RPA, Vanderbilt Office Properties
  • Mixed-Use Buildings: Compson Place at Renaissance Commons – Compson Place Condominium Association | Managed by Christie Starr, Stiles Property Management
  • Suburban Office (Low-Rise): Fountain Square – Edge Principal Advisors, LLC & IP Capital Partners, LLC | Managed by Connie Bajer, Cushman & Wakefield
  • Retail: Fountains of Miramar – Gateway Miramar, LLC | Managed by Joannie Knight, Stiles Property Management
  • Office Building (<100,000 SF): PGA Financial Plaza – Twenty Fifth Palm Beach, LLC | Managed by Nicholas West, Lost Tree Village Management Company
  • Office Building (100,000 – 249,999 SF): Boca Village Corporate Center – AGS Properties, LLC | Managed by John Jolley, APM, LCAM, JLL

Honorees

  • 401 Cleary – BCORE Defender FL2W05-W07 & FL2M01, LLC | Managed by Jonel Stnviu, Link Logistics
  • Lost Tree Village Financial Center – Lost Tree | Managed by Nicolas West, Lost Tree
  • Miramar Distribution Center – Western Miramar DC, LLC | Managed by Zulay Chi, Link Logistics
  • West Boca Medical Arts Pavilion I – Welltower OP LLC | Managed by Jackie Villamayor, Welltower

Individual Awards

  • Associate Member of the Year: Randy Sampaio, Empire Roofing
  • Building Engineer of the Year: Alex Tierney, SMA, Related Ross
  • Property Manager of the Year: Alina Villar, RPA, JLL
  • Outstanding Member of the Year: Karen Terry, GreenTeam | Building Services
  • Rising Star of the Year: Brandi Akerman, MA Construction
  • Looking Ahead

The 2024 TOBY Choice Awards embodied excellence, dedication, and community spirit, reinforcing the importance of recognizing those who set the standard for commercial real estate management. With winners now preparing for the regional competition in April, BOMA Fort Lauderdale/Palm Beaches continues to be a driving force in elevating the industry. Congratulations to all the winners, sponsors, and participants for making this year’s event an unforgettable success!

A Collaborative Effort for Success

Awve Marketing’s partnership with Southeast Financial Center exemplifies the power of collaboration in achieving industry recognition. By aligning the building’s strengths with BOMA’s performance criteria and guiding the submission process, Awve Marketing helped secure a designation that will benefit both the building’s owners and tenants for years to come.

For more information on the BOMA 360 Performance designation, visit www.boma.org.


About BOMA Fort Lauderdale/Palm Beaches
BOMA Fort Lauderdale/Palm Beaches is a trade association serving the commercial property management industry. Its mission is to support building owners and managers in creating leadership in our industry and improving the value of commercial real estate assets through education, networking, and advocacy. The association has 325+ members who own, operate, or service millions of square feet of office, industrial, medical office, retail, and mixed-use properties in Broward, Palm Beach, and Martin Counties.  All local BOMA associations are part of BOMA International, an international federation of more than 90 local associations and affiliated organizations. Founded in 1907, its 16,500-plus members own or manage more than nine billion square feet of commercial properties worldwide.  Learn more about BOMA Fort Lauderdale/Palm Beaches.

2025-02-07T01:36:48+00:00
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